Welcome to NYRISA. These Terms & Conditions govern your use of our website and the purchase of products from NYRISA.
By accessing our website or placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. About NYRISA
NYRISA is an online jewellery and bangles store offering carefully selected collections designed for everyday wear, special occasions, and gifting.
Currently, NYRISA operates exclusively online and does not have an offline showroom or physical retail store.
2. Products & Product Information
We make every effort to ensure that our product descriptions, images, colours, sizes, and other information are accurate and up to date.
However:
- Product colours may appear slightly different due to lighting, photography and individual device screens.
- Product availability may change depending on stock.
- Designs, colours and other product details may occasionally vary slightly from the displayed images.
- Bangle sizes should be selected carefully according to the customer’s measurement.
For the best fit, customers are encouraged to review our Bangle Size Guide before placing an order.
3. Pricing
All product prices displayed on our website are listed in Bangladeshi Taka (BDT) unless otherwise stated.
Prices may be updated or changed at any time without prior notice.
In the event of an accidental pricing or technical error, NYRISA reserves the right to correct the information and contact the customer before confirming the order.
4. Placing an Order
Customers can place orders through our website or by contacting us through our available communication channels.
When placing an order, customers are responsible for providing accurate:
- Full Name
- Phone Number
- Delivery Address
- Product, Size and Colour Selection
We may contact the customer by phone or message to confirm order details before dispatch.
An order may be cancelled or unavailable for fulfilment if the required product is out of stock or if the provided information is incomplete or incorrect.
5. Order Confirmation
Submitting an order does not necessarily mean that the order has been finally confirmed.
An order may be considered confirmed after the necessary details have been verified by our team.
If we are unable to fulfil an order due to stock availability or other valid reasons, we will inform the customer as soon as reasonably possible.
6. Delivery
We aim to deliver every order safely and within the estimated delivery timeframe.
Estimated Delivery Time
Inside Dhaka: 48–72 hours
Outside Dhaka: 3–5 days
Delivery times may vary slightly depending on the customer’s location, courier operations, weather, holidays or other circumstances beyond our control.
Customers are responsible for providing a complete and accurate delivery address and an active contact number.
7. Checking Your Order Upon Delivery
Customers are strongly requested to check their order carefully in front of the delivery person before accepting the package.
Please verify that:
- The product is the correct item.
- The product is not visibly damaged.
- The quantity and selected items are correct.
If you receive a damaged or incorrect product, please inform our support team immediately while the delivery person is present.
Once the delivery has been accepted and the delivery person has left, claims regarding damage or incorrect items discovered later may not be accepted.
This checking process is important to help us resolve any delivery-related issue fairly and efficiently.
8. Cash on Delivery
Cash on Delivery is available for eligible orders within Bangladesh.
The applicable delivery charge must be paid in advance. The shipping charge will be calculated automatically at checkout based on your delivery location and order.
The remaining order amount can be paid in cash upon delivery.
9. Returns & Exchanges
Returns and exchanges are subject to NYRISA’s applicable Return & Exchange Policy.
Customers should carefully check the product at the time of delivery and immediately report any eligible issue to our support team.
Requests that do not meet the applicable return or exchange conditions may not be accepted.
For complete details, please refer to our Return & Exchange Policy.
10. Order Cancellation
If you wish to cancel or modify an order, please contact our support team as soon as possible.
Once an order has been processed or dispatched, cancellation or modification may no longer be possible.
Orders that have already been dispatched may be subject to our applicable delivery and return policies.
11. Customer Responsibility
Customers are responsible for:
- Providing accurate contact and delivery information.
- Selecting the correct product, colour and bangle size.
- Being available to receive the order.
- Checking the package before accepting delivery.
- Informing NYRISA immediately about any eligible issue with the delivered product.
Additional delivery attempts or charges may apply if an order cannot be delivered due to incorrect information, unavailability or other circumstances caused by the customer.
12. Website Content & Intellectual Property
All content available on the NYRISA website, including but not limited to:
- NYRISA name and logo
- Product photographs
- Videos
- Graphics
- Product descriptions
- Website design
- Written content
is owned by or used by NYRISA and may not be copied, reproduced, modified or distributed without prior written permission.
13. Website Availability & Accuracy
We aim to keep our website information accurate, complete and available at all times.
However, NYRISA does not guarantee that the website will always be free from technical errors, interruptions or inaccuracies.
We reserve the right to update, modify, suspend or discontinue any part of the website or its content when necessary.
14. Changes to Products & Policies
NYRISA reserves the right to modify product information, pricing, availability, services and policies at any time.
Any updates to these Terms & Conditions will be published on this page.
Customers are encouraged to review this page periodically for the latest information.
15. Contact & Customer Support
If you have any questions regarding our products, orders, sizing, delivery or other services, please contact our support team through our available communication channels.
We are always happy to assist you in finding the right product and completing your order.
16. Agreement
By using the NYRISA website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Thank you for choosing NYRISA. ❤️
Elegance in Every Detail